What your staff hear
Meridian Care GroupIncoming call · 6:50am0:00 / 0:09
Hi Maria, this is Meridian Care Group.
This is your reminder that your shift is starting soon. Please clock in. Have a good shift.
Attendance assurance for regulated work
Say Goodbye to Manual Edits: ClockAide Helps Maximize Billable Visits.
ClockAide calls every staff member before their shift begins and before it ends.
Trusted by 600+ agenciesEvery agency gets a custom pricing plan.
10 min
before each shift
2 calls
five minutes apart
App available
for your staff
Staff connect
using Agency ID
7 AM
The staff member is reminded and successfully signs in for their shift on time.
The problem
Missed clock-ins put your agency at risk
When caregivers forget to clock in, EVV verification drops. Fall below Pennsylvania's 85% requirement and your agency's payments and credentials are on the line.
Without ClockAide
- The agency falls out of EVV compliance
- The agency pays the price for EVV failures
- Credentials are put at risk
- Verification below 85% can put payments at risk
With ClockAide
- EVV compliance requirements met
- More billable visits
- Fewer visits for the office to fix
- Scheduling and HHA staff get relief from manual follow-up
How it works
Four steps, none of them yours to manage
Once a caregiver is added, the whole sequence below runs on its own, week after week, with nothing for a supervisor to trigger.
We call
A few minutes before the shift starts, on the number already on file.
They answer
The system keeps a record of every answer. Your staff also get the app, and we train them until they're confident.
We verify
Each call goes to the caregiver's own number and is matched against their real schedule.
We file it
Every call record is available for the agency, with a summary report ready when you need it.
What your staff hear
A call, an answer, and a timestamp
A short, plain script — no branding to memorize, nothing that sounds like a robot reading a legal disclaimer.
When nobody picks up
First attempt: no answer6:50 am
The line rings out. ClockAide waits five minutes instead of escalating immediately.
Second attempt6:55 am
If the first call is not completed, ClockAide will automatically call the staff member again as a second reminder. The shift will remain unconfirmed until the staff member answers and completes the confirmation.
Escalate to your dashboard6:56 am
Two attempts is the limit. The shift is flagged as unconfirmed with four minutes still on the clock to arrange cover.
Who it's for
Built for anyone who has to prove a shift happened
ClockAide scales from a single caregiver to a multi-office agency without changing how the call itself works.
Attendance assurance, compliance support and audit readiness in one plan, built specifically for home care agencies.
Home Care Agencies
Add your own schedule, get reminder calls before every shift, and keep your own attendance record. No agency account needed.
Independent Caregivers
One central system for every office and branch, with workflows and reporting shaped around how your organization runs.
Multi-Office Organizations
What's included
Two things, done properly
ClockAide stays focused on two jobs: the call that confirms a shift happened, and the paperwork that proves it.
01ClockAide
Reminder Call
The automated pre-shift call and EVV verification, for every caregiver on the schedule. It calls, it verifies, it tries again once if nobody answers — then it gets out of your way.
- Reminder Calls
- Included in your subscription
02ClockAide
Company Compliance
Documentation kept current and ready, so an audit isn't a fire drill. Records stay organized between visits, not scrambled together the night before someone reviews them.
- Reminder Calls
- Included in your subscription
From agencies on ClockAide
What crossing 95% actually feels like
Real reactions from agencies after their first full month on ClockAide — in their own words, not ours.
“The month we crossed 95%, our compliance officer printed the report and pinned it to the wall. We'd never had a number worth pinning up before.”
Agency OwnerHome care agency on ClockAide “I used to keep antacids in my desk drawer for audit season. Haven't needed them since our verification rate went north of 90.”
Office ManagerHome care agency on ClockAide “Friday used to mean three hours matching timesheets by hand. Now it means going home on time.”
Scheduling CoordinatorHome care agency on ClockAide
Pricing
Pick the plan that fits how you work
Independent Caregiver
Add your own work schedule directly to ClockAide and let us handle the reminders.
$7.99
Get the mobile appFeatures
- Set and manage your own schedule
- Receive reminder calls before scheduled shifts
- Maintain your personal attendance history
- Keep an organized record of your scheduled work
For Agencies
RecommendedEverything your agency needs to manage caregivers, verify visits, and stay compliant, all in one place.
$4.99/ mo per caregiver
Get startedFeatures
- Unlimited caregiver and client profiles
- GPS-verified clock-in and clock-out (EVV)
- HIPAA-compliant data storage and priority support
Custom
Everything your agency needs to manage caregivers, verify visits, and stay compliant, all in one place.Everything your agency needs to manage caregivers, verify visits, and stay compliant, all in onss
Custom plan
Talk To Uswe offerwe offerwe offei
- Everything your agency needs
- Everything your agency needs to managed stay compliant, all in one place.
- Everything your agency needs to manage caregivers,
Free setup session
Live in 20 minutes. We do the setup.
Book a call and leave with your staff loaded, your schedule running and your first reminder calls queued. No setup fee.
- Free
- 20 minutes
- No obligation
We load your team for you
Send your schedule as a spreadsheet, a whiteboard photo or plain notes. We add your staff and recurring shifts while you watch.
Hear it on your own phone
We place a live test call to you, so you know exactly what your staff will hear before you commit to anything.
Running before you hang up
Your next two weeks of reminder calls are queued by the end of the call. Nothing to install, no IT team needed.
Mobile app
ClockAide for caregivers
Caregivers join their agency, keep their weekly availability up to date and see their upcoming shifts — from their phone.
Get the app
FAQs
Here's what you can consider before partnering with us.
No. Each reminder is claimed atomically before it's dialed, so overlapping schedulers can't place the same call twice.
We leave a message stating the reminder and noting the shift is still unconfirmed — it never claims an arrival that hasn't happened. Five minutes later, we try again. Only after both attempts fail does anything get flagged to your dashboard.
It confirms a phone was answered at the right time and place. It doesn't track location or listen in during the shift.
No. Call logs and confirmation records belong to your account and nobody else's — not other agencies on ClockAide, not us for any purpose beyond running the service, and not any third party unless you choose to export and share them yourself.
Nothing. No client names or details are ever stored — only the staff schedule and the call record.
The number already on file for each staff member — the same phone they already carry to work.
Get ClockAide configured and ready for your team.
Set up your staff, build their schedules, and let ClockAide handle the reminders. We’ll guide your team through the app and give you the tools to manage everything from one simple dashboard.
Start Your Subscription