A dedicated team
Every agency gets its own ClockAide team. You talk to people who already know your agency, your caregivers and your setup.
Clockaide Services
Fewer missed clock-ins. Fewer manual edits.
ClockAide phones your caregivers before every shift so they clock in on time through your EVV system, helps your agency stay compliant and audit-ready, and gives you a dedicated team for onboarding and support.
Trusted by 600+ agencies$7.99 per staff member, per month
What ClockAide solves
Two services, and a dedicated team behind both.
When a caregiver forgets to clock in, the visit fails EVV auto-verification and someone at the agency has to fix it with a manual edit. Too many manual edits push an agency below Pennsylvania DHS’s 85% auto-verification standard. ClockAide fixes the clock-in at its source, and helps with the compliance work around it.
EVV Reminder Service
A phone call before every shift, so the clock-in happens on time.
Before each scheduled shift, ClockAide phones the caregiver and reminds them to clock in through your agency’s EVV system. If the call goes unanswered, we call again a few minutes later. When the shift ends, a second call reminds them to clock out.
On-time clock-ins verify automatically, so there is no manual edit to make. Fewer manual edits keep you above Pennsylvania DHS’s 85% auto-verification standard, and our goal is to lift agencies above 95%. Every month you get a report that shows the improvement.
ClockAide is a reminder service. Answering the call does not clock the caregiver in; caregivers still clock in through your EVV system.
How it works
Add your caregivers
Names and mobile numbers, typed in or imported from a spreadsheet.
Add their shifts
Recurring weekly schedules, with one-off changes when a week is different.
We call before every shift
10 minutes before the start, a reminder to clock in. Unanswered? We call again 5 minutes later. A second call at the end of the shift reminds them to clock out.
Track the improvement
A call log of every reminder, and a monthly report showing your clock-in rate improve.
No app for caregivers to install. Just a phone call.
Agency Compliance Services
Stay compliant, and ready for the audit.
You get a complete set of updated home care policies, reviewed by a nurse and an attorney and aligned with Pennsylvania regulations, and a ready-to-use Excel/Google Sheets tracker with built-in formulas that shows what is current, what is expiring and what needs action.
When an audit is coming, we help you prepare the documentation auditors request, and give you the tools to find and fix compliance gaps across the agency.
Agency Compliance is included with, and activated only for, agencies subscribed to the ClockAide Reminder Call plan. ClockAide is not a law firm and does not provide legal advice.
Dedicated Support
You are never setting this up alone.
Every agency gets a dedicated team, full onboarding, and IT support that resolves issues within 24 hours of a support ticket. We help onboard your agency and your caregivers, and with everything after.
Full agency onboarding
We set your agency up with you: importing caregivers, entering shift schedules and configuring reminder calls, until it runs on its own.
Caregiver onboarding
We help introduce the reminder calls to your caregivers, so they know who is calling, why, and that they still clock in through your EVV system.
IT support within 24 hours
Open a support ticket and our IT support resolves the issue within 24 hours. Anything else you need help with, ask the same team.
Get Started
Sign up for a free trial, then contact us.
We’ll onboard your agency and your caregivers, and stay with you after.
Start free trial