The record never flatters us
An unanswered call reads as unconfirmed. A voicemail confirms that a message was left, nothing more. We would rather hand you an honest gap than a comfortable guess.
About us
Our dedicated team will provide your agency undivided attention and guidance.
ClockAide does one thing: it calls staff before their shift and writes down what happened. Not a workforce platform, not a suite — a phone call and an honest log.
Trusted by 600+ agencies.
Result Guaranteed, 95% compliance match.
Why we exist
It started with a coverage gap nobody could explain.
An agency we worked with lost a contract over ninety minutes. A caregiver didn't arrive, nobody noticed until the client phoned at half past eight, and when the review came the only evidence of what had been asked of her was a text thread on a supervisor's personal phone.
The scheduling software was fine. The policy was fine. What failed was the step that depended on a person remembering to check, on the busiest part of the morning — and the record that step was supposed to produce.
So we built the narrowest possible fix. A call that places itself. An answer that counts as the confirmation. A log that says unconfirmed when that is the truth. Everything we have shipped since has had to justify itself against that one job.
If the record only holds up when someone remembers to maintain it, it isn't a record. It's a hope.
How we decide things
Four rules we've never traded away.
These are not values on a wall. Each one has cost us a feature, a shortcut, or a sale — and each one is checkable in the product.
We hold as little as possible
A name, a mobile number, shift times. There is no field for a client, a case, a matter number or a diagnosis — and no call is ever recorded.
We name the limits out loud
Shifts crossing midnight are unsupported, and we say so on the pricing page. US numbers only, and other country codes are rejected rather than reshaped to fit.
Scheduling authority isn't billing authority
Schedule managers run the day and work the full call log. Only an owner can reach the subscription or read an invoice — and managers cost nothing.
How we got here
A short history, and what it taught us.
2023
We placed the reminder calls by hand for a single home care agency, and we learned that the log mattered as much as the call.
2024
The escalation window came from watching supervisors: four minutes of warning is the difference between arranging cover and apologising.
2025
Customers stopped asking about the dashboard and started asking for exports.
2026
Compliance support, insurance, 401k and health benefits joined the account through licensed partners.
Get ClockAide configured and ready for your team.
Set up your staff, build their schedules, and let ClockAide handle the reminders. We’ll guide your team through the app and give you the tools to manage everything from one simple dashboard.
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