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Customer Support Associate (Part-time) (Test)

Part TimePokhara, NepalRemoteCustomer Success

Answer support tickets and chats from agencies during US business hours.

About the role

A 20-hour-per-week role handling email and chat support, writing help center articles, and passing bugs to the product team.

What we look for: clear written English, a friendly tone, and availability for evening shifts in Nepal time.

Not sure you match every line? Apply anyway and tell us which parts you’d need to learn.

What happens next

  1. Apply

    Send us your details and the work you'd point at. A link beats a five-page CV.

  2. We'll review your application

    Read by the team you'd join, against the role and what we need right now. You hear back either way.

  3. Let's talk

    If there's a match, a conversation about the work — no whiteboard puzzles.

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FAQs

Applying to ClockAide.

Yes. Apply to each one you want and say in a line why both interest you — it helps us work out where you would actually be happiest.

It is read by the team you would join, against the role and what we need right now, and you hear back either way. If there is a match, the next step is a conversation about the work.

Some roles are remote and some are not. Each posting says which in its Job details card, alongside where it is based — so the answer is on the page for the job you are looking at rather than a general policy here.

[answer needed]

Apply anyway, and tell us which parts you would need to learn. We would rather read that than guess why you did not apply.

Build the boring infrastructure
that makes work more reliable.

ClockAide helps teams create reliable records around the moments that matter. Join us in building it.

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